Frequently Asked Questions
The clip (latch) on the outside of the lunchbox that keeps it closed can loosen up over time. The good news is that it is adjustable. You can bend the lat...
Tue, 2 Mar, 2021 at 1:47 PM
By taking care of your PlanetBox products, you can expect years of dependable service. PlanetBox warrants PlanetBox stainless steel products to be free from...
Thu, 4 Mar, 2021 at 12:37 PM
We offer three systems specially tailored for different appetites. The Rover is designed for children and adults with smaller appetites who love variety....
Thu, 4 Mar, 2021 at 12:39 PM
PlanetBox is designed to keep foods from “touching each other.” When you close your PlanetBox, the top and the bottom meet so that foods will not co-mingle...
Thu, 4 Mar, 2021 at 12:42 PM
PlanetBox products contain small parts and are not intended for children under 3 years of age.
Thu, 4 Mar, 2021 at 12:43 PM
It is normal for there to be a space at the back (hinge) of your PlanetBox. It is an intentional part of the design and allows the box to accommodate the Di...
Thu, 4 Mar, 2021 at 12:45 PM
PlanetBox stainless steel lunchboxes are formed through a complicated process of machined tooling and finishing by hand. It is normal for there to be small ...
Thu, 4 Mar, 2021 at 12:51 PM
We understand that you want your PlanetBox to look spot free so we’d like to explain where spots can come from, why they are harmless, and how you can remov...
Thu, 4 Mar, 2021 at 12:53 PM
Be sure to remove the magnets before washing your PlanetBox. PlanetBox compartments wipe down easily with a sponge and mild soap and water. Or you can put y...
Thu, 4 Mar, 2021 at 12:55 PM
PlanetBox takes the safety of their materials and manufacturing processes to heart. Their products were initially designed by a husband and wife team with...
Thu, 4 Mar, 2021 at 12:57 PM