ORDER
Please send your enquiry to shop@biome.com.au. Please make sure to include all relevant order details. Alternatively please call on 1300 301 767.
Thu, 6 Aug, 2020 at 12:16 PM
You will receive an automatic confirmation of your order by email. Should you not receive this email, it means that your order may not have been confirmed. ...
Thu, 6 Aug, 2020 at 12:19 PM
We are sorry that due to the speed and manner in which we process and dispatch orders, we are not able to add items to your order once it has been submitted...
Thu, 6 Aug, 2020 at 12:20 PM
If we are temporarily out of stock of an item that you have ordered - we will contact you within 24 hours and offer you the choice of a refund, waiting for ...
Thu, 6 Aug, 2020 at 12:20 PM
All correspondence will be sent electronically. We do not include a physical copy of the invoice in your order.
Thu, 6 Aug, 2020 at 12:21 PM
If you are purchasing ONLINE in Australia we accept: Visa, MasterCard, American Express & Debit cards PayPal Apple Pay, Google Pay, Microsoft Pay Afte...
Thu, 6 Aug, 2020 at 1:15 PM
You can shop online and pick up in one of our stores for free. Simply choose this option at checkout. Milton warehouse - pick up within one day Brisban...
Thu, 6 Aug, 2020 at 1:16 PM
We are so sorry to hear this! Please send an email with your order details to shop@biome.com.au and our team will get this sorted out for you.
Thu, 6 Aug, 2020 at 1:59 PM
We are so sorry that we made a mistake with your order! Please send an email with your order details to shop@biome.com.au and our team will get this sorted ...
Thu, 6 Aug, 2020 at 2:00 PM
Firstly - You may like to refer to the product and care instructions. If you still believe your item is faulty - Please send an email with your order detai...
Thu, 6 Aug, 2020 at 2:02 PM